Customer Support Overview

Orbograph’s renowned Client Services group provides customer support to thousands of field installations and many system integrators and business partners in check processing and healthcare payment automation. Our experience and expertise is available 365 days a year depending on services agreement.

The Client Services department of Orbograph provides multiple functions for the organization including:

  • Professional Services
  • Optimization services (iCare) helps customers maximize the performance the Orbograph solution with on-site tuning
  • Remote iCare services providing system tuning from the Orbograph offices
  • Integration services assist business resellers with software integration and installation
  • Project management for high volume customers
  • Level 1 and/or Level 2 customer support
  • Automation Services performance monitoring
  • HPAC client onboarding
  • HPAC project management

With expert know-how in integration, system optimization and project management, Orbograph customer support, working together with our closely connected R&D team, enables you to meet even the most demanding efficiency and quality requirements. If you have any questions or need support, click here to open a Support Call or call 888-ORBOGRA.


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(888) ORBOGRA

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