Customer Support Overview
Orbograph’s industry leading Client Services group provides customer support to more than 1000 field installations and 20+ system integrators and business partners. Our experience and expertise are available 365 days a year.
The Client Services department of Orbograph provides multiple functions for the organization including:
- Professional Services
- Optimization services (iCare) helps customers maximize the performance the Orbograph solution with on-site tuning
- Remote iCare services providing system tuning from the Orbograph offices
- Integration services assist business resellers with software integration and installation
- Project management for high volume customers
- Level 1 and/or Level 2 customer support
- Automation Services performance monitoring
- Customer list generation for On-Demand DMR, our data mining for marketing service
With expert know-how in integration, system optimization and project management, Orbograph customer support, working together with our closely connected R&D team, enables you to meet even the most demanding efficiency and quality requirements.
Please contact Orbograph Customer Support at tech.support@orbograph.com or call 888-ORBOGRA.
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