Previous Webinars

Market Opportunites for Financial Institutions in Healthcare

This webinar reviewed the business environment in the healthcare payments arena, describing revenue cycle management challenges for healthcare providers. The webinar highlighted growth opportunities for financial institutions with alternatives to proactively address market needs through a range of services which can be implemented under medical remittance and lockbox processing. Featured speaker was industry analyst Mark Brousseau of Brousseau & Associates.

This webinar is now available for download.

Optimization Techniques for Branch and Teller Capture

Highlighting guest speaker Rob Stewart of MTS Software Solutions and PMI Imaging, the Optimization Techniques for Branch and Teller Capture Webinar focused on improving the customer and employee experience with new scanning and recognition technologies. Mr. Stewart is well versed in new hardware capabilities and customer installations, and shared with us client experiences on how to master efficiencies and elevate employee satisfaction. Additionally, Orbograph shared their experiences in teller/branch capture installations on how to maximize recognition efficiency and analyze survey results on customer satisfaction.

This powerpoint is now available for download.

Bridging the Gap Between Check Fraud Prevention and Red Flags Compliance

Presenters: Robert (Bob) W. Jones and Jodi Pratt, Senior Consultants with The Santa Fe Group